Checking your Al Ansari Exchange balance takes about a minute using the official website or the mobile app — both free, and both covered step-by-step below.
Ways to Check Your Al Ansari Balance Online
- Using the official eExchange website
- Using the official app
Method 1: Official eExchange Website
1. Go to the Official eExchange Login Page
Visit alansariexchange.com/eexchange and select “Individual” to reach the login page.
2. Log In to Your Account
Log in with your ID and password, or via UAE Pass — Al Ansari was the first UAE exchange house to support UAE Pass sign-in.
3. Navigate to Your Account Details
Once logged in, go to “My Account” or “Account Overview.”
4. Check Your Balance
Use the “Check Balance” option to see your balance and transaction history.
5. Log Out of Your Account
Log out afterward, especially on a shared or public device.
Method 2: Using the Official App
1. Download and Install the App
Download “Al Ansari Exchange Send Money” from the App Store, Google Play, or Huawei AppGallery.
2. Log In to Your Account
Open the app and log in, or register with an OTP if you’re new.
3. Navigate to Your Account Details
Tap the menu icon (top left), then Account Details.
4. View Your Balance
Tap “View My Balance” to see your current balance and transaction history.
FAQs
How do I register a new Al Ansari account?
Open the app, tap Register/Login, choose to register with your mobile number, enter it, and validate the OTP you receive. Then enter your Emirates ID details and agree to the terms to finish.
Can I check my balance offline?
Yes — visit any Al Ansari Exchange branch during business hours with your ID.
I can’t log in — what should I do?
Double-check your credentials, then try a password reset via your registered email or phone. If that fails, contact customer support.
Is there a fee to check my balance via the app or website?
No, checking your balance is free.
Contact Al Ansari Customer Support
| Information | Details |
|---|---|
| Customer Service Phone | 600 54 6000 (8:00 AM – 12:00 MN) |
| Official Twitter/X | @AlAnsariEx |
